Support Engineer

The Support Engineer is responsible for the initial handling of tickets and ensuring that customer inquiries/issues regardless of the product line get off to a successful start. The Support Engineer will gather information for a ticket, search for resolution in the...

Senior Support Engineer

The Senior Support Engineer is responsible for resolving the most complex escalations within Support. Ideally, nothing should pass our Senior Support Engineers unless it is an issue that only other departments can address. As part of our team, our senior-level...

Application Support Engineer

Job description Provide application support services including manage ticketing system, incident analysis, root cause analysis, management communication, functional and technical testing.Capability to troubleshooting and identify the reported issue.Working closely...

Technical Support Engineer (Jr/Sr)

Job description Provide technical support for our client’s customers.Understand customer’s implementation and requirement technically.Provide technical issue analysis, troubleshooting and consultation for customer.Perform testing and reproduction as...