Fulltime, Remote
Kuala Lumpur, Remote, Selangor
Posted 3 years ago

Our client is looking for a meticulous and skilled Billing Operations Specialist. As a Billing Operations Specialist you will undertake a variety of financial and non-financial tasks serving our customers as your main goal. You will be responsible for processing subscription invoicing of customers, incoming payments, along with supporting the Sales and Operations team for inquiries from our customers.

Job description

  • Daily written communication with the client (answer clients’ inquiries and address problems related to their account)
  • Process monthly invoicing of customers orders
  • Regularly update accounts receivable database
  • Inform clients of their outstanding invoices and deadline
  • Receive and process incoming payments
  • Post bills, receipts, and invoices
  • Billing operations with products (pre-payments, multiple invoices, moving product/services to other clients)
  • Chargeback processing and fraud detection
  • Keeping the billing documentation up to date
  • Update progress report to your supervisor


  • 3-5 years of Billing, Finance, Invoicing, Sales Support Specialist, or similar roles
  • Bachelor’s degree in Finance, Accounting or Business Administration
  • Quick learner, and eager to work in an ambitious growth company, and to roll up your sleeves to contribute
  • Pay great attention to details. Good problem-solving skills
  • Passion for numbers and analytical mindset
  • Excellent knowledge of Google Workplace
  • Ability to prioritize the tasks. Good time-management skills
  • Fluent in English

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